Apparently I missed the boat when the definition of "quality" was dished out. The dictionary defines it as "high grade; superiority; excellence," and when I ordered my woodwork, I kind of expected it would be good quality. I guess I was wrong. I ordered six unfinished oak register covers, and as I was opening one of them, I had to take it down by Jeff for his confirmation that what I thought I was seeing was really what I was seeing. Would the manufacturer really use wood putty on the top of it? Yup - that's exactly what it was. I've sanded it and I'm going to try finishing it and see how it turns out, but Zoroufy is definitely getting copies of the before and after pictures and my unhappy email.
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